Friends & Family Test Results

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

 

Results

Select year:
  • 88% Very Good
  • 9% Good
  • 1% Neither Good Nor Poor
  • 0% Fair
  • 1% Poor
  • 0% Don't Know
Month / Year Very Good Good Neither Good Nor Poor Fair Poor Don't Know
Jan 2023 1 0 0 0 0 0
Feb 2023 0 0 0 0 0 0
Mar 2023 1 0 0 0 0 0
Apr 2023 0 0 0 0 0 0
May 2023 2 0 0 0 1 0
Jun 2023 1 0 0 0 0 0
Jul 2023 1 0 1 0 0 0
Aug 2023 1 0 0 0 1 0
Sep 2023 2 0 0 0 1 0
Oct 2023 374 39 4 1 3 1
Nov 2023 1 1 0 0 0 0
Dec 2023 0 0 0 0 0 0

Patient feedback

We asked the question:
Please can you tell us why you gave your answer? Please tell us anything that we could have done better.

Surgery, staff, and doctors are first class – excellent.
Posted on: 02/10/2023

Probably the best organised doctors in the UK friendly welcoming professional staff, thank you.
Posted on: 02/10/2023

Warm friendly welcome and swift attention. I don't think it could have been any easier or efficient. Thank you
Posted on: 02/10/2023

Very considerate staff
Posted on: 02/10/2023

Well organised and no waiting.
Posted on: 02/10/2023

Found nurse to be very helpful understanding and kind. I don’t think you could have done better I was very pleased.
Posted on: 02/10/2023

Dr Turner is so understanding, patient, she explains everything so well and nothing is too much trouble.
Posted on: 02/10/2023

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