Non-urgent advice: Urgent Medical Problems

If you have an urgent medical problem, please contact the surgery by calling us on 01395 280362.

We can offer you a telephone triage appointment or video consultation.

Book An Appointment Online

Book an appointment online

Are you due a smear? You can now book this appointment online.

If you wish to consult with a GP online, you can do this via the following link: Florey (

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.

Book Online

Online Consultation

Contact us about a non urgent medical, administrative or prescription issue

Start an Online Consultation

Non-urgent advice: Cancel an Appointment

The practice follows a strict non-attendance policy. 

We ask you to attend appointments on time or give adequate notice of cancellation.

To cancel, you can:

Call us on 01395 224555 to cancel your appointment.

Or use our Online Services to cancel an appointment.

Home Visits

If you feel a home visit is needed, please telephone the surgery by 10.30am. Be sure to leave a contact telephone number in case the doctor needs to clarify the problem or confirm a time.

Doctors’ time for home visits is very limited, so please attend the surgery whenever possible. There are better diagnostic and treatment facilities at the surgery.

Anyone who is unwell will be seen promptly at the surgery.

If a child has a fever, they will generally benefit for coming out into the cooler air to attend the surgery.

Minor Injuries Unit

Exmouth Minor Injury Unit is a nurse-led walk-in facility open from 8am until 8pm every day of the year including Bank Holidays.

For the treatment of day-to-day minor injuries and illness including:

  • Limb injuries (excluding hips)
  • Lacerations and traumatic wounds (excluding facial)
  • Minor head injuries
  • Minor eye injuries (corneal abrasions & foreign bodies)
  • Foreign bodies in wounds
  • Insect stings and reactions
  • Minor non-traumatic neck pain
  • Animal bites
  • Burns
  • Non-traumatic back pain

Minor illnesses including:

  • Mild/moderate allergic reactions
  • Sore throats (including tonsillitis)
  • Ear infections (internal and external ear)
  • Skin infections (including impetigo, boils, folliculitis)
  • Acute mild/moderate asthma
  • Emergency contraception
  • Acute sinusitis
  • Eye infections (including conjunctivitis)
  • Lower urinary tract infections
  • Foreign bodies to nose/ears

Enhanced Access Appointments

We are pleased to be able to offer our patients enhanced access by appointment for those who find it difficult to attend normal surgery times due to other commitments.

We are part of a Primary Care Network (PCN) who are working with other Primary Care Networks in East Devon and we take it in turns to offer enhanced access appointments and offer patients from any Practice (within the area) appointments in the evenings and on Saturdays.

To book an appointment, please call the Surgery or pop in to reception during our normal opening hours. To provide greater flexibility to patients, you may be booked in for an appointment at any of the Practice within the East Devon area.

Please note: These clinics are for pre booked appointments only (although we may also have some available same day, subject to capacity). If you do not have an appointment please visit the surgery during our normal opening hours, as above.

We can offer times between 7.30-8am, and 6.30-8pm Monday to Friday, and Saturdays between 9.00am-5.00pm.

A mix of services will be available within these additional hours with access to a range of health professionals and there will be a choice of ways to access appointments, such as telephone, online consultation or face to face.

This should provide greater flexibility for patients, and expand access to routine and same-day GP appointments.